Cancelletion and Refund Policy

 

Refund and Cancellation Policy

 

1.      We have can shift your camping accommodation to any location  in Pawna lake with prior notice


2.      Also, we can postpone the booking with prior notice before 24 hrs of check in


4.      In case of rescheduling, the booking amount should match the previous booking amount and no of persons should be the same. New rates will be applicable as per the rates on the website. A guest has to pay the difference. Ex Booking on New year events.

 

Below table shows refund policy

We don't provide any refund.

 

Before 24 hrs (check-in)

No Refund

Postpone allowed

Within 24 hrs (check-in)

No Refund

Postpone not allowed

On the spot

No Refund

Postpone not allowed

 


 

Frequently asked Questions


Q: How Should, I get Confirmation of Pawna camp booking?
A: You will get Auto Confirmation message from website. If your email ID is registered with us, you will get e-tickets also. You can show SMS or e - ticket on Campsite to get entry.


Q: To whom should, I contact after booking Confirmation?
A: You will get Campsite Coordinator mobile no. as well as customer care number. You can Contact any one in case of queries.


Q: Why rates are different?
A: Due to huge demand many campsites are Operational now a days. Depending on Facilities and location rates are different.


Q: Whats should we bring?
A:  You can bring your personal cares, personal medicines, Shoes, Extra blankets, Towels, torch etc.


Q:What is inclusion in Packages?
A: Package cost includes Evening tea snacks, unlimited dinner, campfire, shared tent accommodation, sleeping gears, music and next day tea breakfast. Indoor / outdoor games/adventure activities / boating depends on site to site and package you have selected.


Q: Is Loud music allowed?
A: No. Medium music allowed Up to 12 pm. and No music after 12 midnight.


Q:Can I carry Own Drinks?
A: Yes. You can carry your Own drinks.


Q: Is it safe for Girls/ children?
A: Yes


Q: How should I reach Campsite?
A: After making payment , You will receive GPS location, TEXT location. Also Our team will assist you 24x7.


Q: Can I go for Swimming in lake?
A: No. As per Water Irrigation and Government, it is Strictly Prohibited.


Q: Is Barbecue included in Packages?
A: It depends on package you have selected. Please check and read Package section for inclusions in Packages.


Q: Is normal or Packaged drinking water served?
A: Yes. Both types of water available.

For more information call 24/7 Sonali 9552539132 

Pawna lake camping is having is very good location and roads to reach. Pick up drop facility is also available at nominal rates from Lonavala and Pune.
Sonali 9552539132 |Whatsapp| | Send SMS | Book Now @999